Patient Billing

Payment for services rendered is due at the time of service.

Co‑payments, deductibles, and all non‑covered services must be paid at the time of service. We accept cash, checks, major credit cards, and CareCredit (with prior approval). You may apply online for your Care Credit account here: www.carecredit.com/apply/.

Usual and Customary Fees
Our fees reflect the standard rates for our area. Patients are responsible for any difference between our fees and their insurance’s determination of usual and customary charges.

Billing
Accounts with unpaid balances after the date of service will incur a monthly billing charge. Balances over 30 days are subject to a 1.5% monthly late fee (18% annually). Returned checks carry a $30 fee.

Collections
Accounts unpaid after 60 days will receive follow‑up from our office. Accounts remaining unpaid after 180 days may be referred to a collection agency, which may add fees and affect credit standing. This may also limit future treatment in our office.

Missed Appointments
Appointments that are not cancelled at least 24 hours in advance may be charged a broken appointment fee. Excessive missed or cancelled appointments may result in dismissal from the practice; records can be transferred to another provider for a fee.

If you have questions, please contact us at 207-866-5591.

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College Avenue Dental Associates
Cosmetic Dentistry

Patient Information

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Dental Anxiety and Phobia

If you have a fear of dental work

In fact, some studies show that up to 75% of Americans experience some level of dental related fear and 20% avoid dental care because of it. If you have a fear of dental work, we want you to know that making you feel comfortable and safe at our office is our first priority. Dental anxieties and phobias present themselves in a wide variety of ways, and specific fears vary from person to person. Dental anxiety may be mild to moderate, and often takes the form of a general sense of worry and apprehension when thinking about an upcoming procedure.